Frequently Asked Questions

Everything you need to know about our hearing-safe fashion and accessories.

How do I know if a fashion accessory is compatible with my hearing aid?

Each product description includes a compatibility guide. Most of our earrings and headwear are designed specifically to be lightweight and non-interference with BTE (Behind-the-Ear) and ITE (In-the-Ear) devices.

What is your return policy for hearing-related accessories?

We offer a 30-day return policy for all unworn fashion items. For hygiene reasons, earrings must be returned in their original, sealed packaging to be eligible for a refund.

How long does shipping take within the United States?

Standard shipping typically takes 3 to 5 business days. We also offer expedited shipping options at checkout if you need your items for a specific event or occasion.

Are your jewelry materials hypoallergenic?

Yes, our jewelry is crafted from high-quality, nickel-free materials like surgical steel and sterling silver to ensure comfort for sensitive skin and long-term daily wear.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless shopping experience.